Shopping with Mateen
Policies
Find our collection and delivery options, along with the policies for shopping with Mateen.
Collection and delivery
Choose collection at Mlandege or Paje, or delivery to your address. Confirm availability, your location and the arrangements with us before ordering.
Free next-day delivery to our locations
We deliver your order to our Mlandege or Paje MDN location free of charge for next-day collection.
Free last-mile delivery in Stone Town and Paje
Delivery from our location to your address within these zones takes 1–2 additional days after the next-day transfer.
Paid expedited delivery
If you need delivery sooner within the Stone Town or Paje zones, ask us to confirm the price and arrangements for expedited delivery.
Delivery outside these zones
Delivery charges depend on the distance. Share your location with us for a quote.
Free island-wide delivery above TZS 1,000,000
Orders above TZS 1,000,000 qualify for free delivery anywhere on the island.
Shop policies
Questions before you order?
Chat with us about delivery, collection or which policy applies to your enquiry.